Colabr8 support

We are happy to help with sign-in, setup, schedules and anything else in the app.

Contact us

Email hello@colabr8.io. We aim to reply within 2 business days.

Please include: the email address on your account, the device and app version, and what you were doing when the problem happened. A screenshot helps. Please do not send passwords or client health details by email.

Common questions

• I did not get my sign-in code. Check your spam folder, then ask for a new code. Codes are valid for a short time.
• I forgot my password. Use “Forgot password” on the sign-in screen.
• I am a family member. Your care agency invites you to the Family Portal. If your invitation expired, ask them to resend it.
• Delete my account. See Delete your account.

Privacy: Privacy policy